It’s Flashing

U: I turn my computer on and it flashes the home screen the the screen is black. what is wrong with it? Me: It could be xyz. I don’t have the machine in front of me I am just guessing here. How old? about 8 years I am happy to look at it but I […]

email error

U: when I send an email I get an error Me: what does the error say U: I don’t know. Can you come fix it Me: can I just remote in? It might be an easy fix U: no I want you here (arrives onsite) Me: it appears you changed the password & didn’t update […]