Me: Dad, when you made my new desktop you forgot to put an optical drive in there. D: You told me everything gets downloaded now and you didn’t need one. Me: Well in most cases you are right but you just bought me (x software) with a disc. I can’t install it. Where is the […]
User: I’m not able to send company email from my iPhone. Me: Are you seeing any errors? User: Let me give you some background – *proceeds to tell a 3 minute story*. Me: That’s great, thank you. Now, are you seeing any errors? User: Well, I see that it says incorrect password. Me: That’s probably […]
An employee calls for a password change because it’s about to expire. Me: Are you on a company computer? User: No. Me: go to URL and login there to change your password. User: That site never works for me, can you just change the password. Me: Let’s get that site working so you don’t have […]