I had a dad come in with two machines. As I am working on the two machines I can definitely tell the 50(s) year old machine from the 20(s) year old machine. It gets time for us to sit down and talk about how to use the accounting program and the features that are included. […]
C: Hi. I know it is Saturday but I have homework to do on my home computer and my curser is no where to be found. I just put brand new batteries in my mouse. I don’t see a usb piece for the mouse in any USB port. Can you tell me if I am […]
Owner: you have an admin password on all our machines Me: Yes and the password was emailed to you on x date Owner: Well I need it now because blah is making changes Me: I can resend the email but further communications will require a ticket Owner: ok two weeks later. Owner: I need that […]
C: I just got my computer back from Best Buy and all my stuff is missing. Can you fix it. Me: Sure *remotes in* Me: your computer is full of malware, what did they say they did to it? How long have you had it back and been using it? C: they wiped it and […]