User: My printer isn’t working. Me: What printer? User: Are you going to help me or not? Me: *takes deep breath* Yes? User: Then do it. Me: Okay… What printer? User: I don’t know there’s no sticker. Me: Look on the printer, there’s a screen, it should… User: I can’t, the power is out. Me: […]
Gentleman comes in on his lunch break with his personal gaming rig, some Dell tower with all the bells and whistles of the time. He said that after he soundproofed it (huh?) it worked for three hours and then quit on him. According to him it would try to post, beep a few times, and […]
User: I’m not able to log into myspace. Me: That’s unfortunate. Contact myspace support. User: Isn’t this *company* IT? Me: Yes, but we don’t support Myspace. User: It’s the employee portal, who do we contact? Me: Oh, you mean “Employee Space”. User: Yes. It’s not working. Me: Okay, is the site down? User: No but […]
C: Dude! I’m working on my term paper! I need to get this finished or I’ll flunk my class!” After .5 hours of troubleshooting we find that the customer hasn’t paid their internet bill in over three months and they were blaming us because they couldn’t get on to the internet without hot-spotting to their […]