Print my email

C: My email wont print M: So I think I know what it is…the old member of staff has put a purple background on it, and white text. Outlook won’t print the background to save toner but it will just print the white color text regardless, it won’t change it to black. C: just fix […]

Headphones buttons

C: I was trying to listen to a x but I couldn’t get sound. I tried pressing the headphone button but now the computer’s off. M: Ah, well that would be the power button, so it looks like you’ve turned off the computer. Let’s turn it back on and we’ll make sure to turn mute […]

User: the PC in the area and the mini fridge aren’t getting power, but that they are both plugged in. I walk in and start following the cords. The computer and the fridge are in the same power strip, and that power strip is plugged into another power strip, which is in turn plugged right […]

Printer Problems

User calls to tell me their printer isn’t working, it wont turn on, they keep hitting the power button but nothing is happening. I go to check it out, the thing was just in sleep mode and not off. They were pressing the ink area release button….