Panic customer phone call: I did an update on my Mac and safari isn’t working Me: I am going to walk you through what to do since I am not in front of a computer C: I’m not tech savvy M: no worries, I am 7 minutes later it’s working and customer is happy
User: x program isn’t working. I get an error message then nothing. Me: what does the error say? User: I don’t know, can you just come fix it. Me: I need to know what the error says to see where I need to put you on the service board. can you take a picture next […]
User: You’re in the I.T. industry. Can I borrow your tools so I don’t have to pay you to do it? Me: Um no, I spend a lot of money on my tools that you will never return. * I would never compromise someone’s livelihood and ask to borrow something when I have the means […]
C: My computer is doing this. Me: It sounds like your motherboard C: It’s only 2 yrs old (After diagnosis) Me: It’s your Motherboard C: How? M: We as humans are stupid and use our laptops while sitting in bed. We leave them running when we put them in our bags. No air circulation
I was dictating my notes from an on-site into my phone. Someone over hears and asks what I am doing. 1 hour later of showing them how works the notes say ” tap here and start speaking.” “What should I say? OMG it’s typing what I say. How do you make it stop? Take it […]