U: I turn my computer on and it flashes the home screen the the screen is black. what is wrong with it? Me: It could be xyz. I don’t have the machine in front of me I am just guessing here. How old? about 8 years I am happy to look at it but I […]
U: Why isn’t my computer working Me: it looks like your memory is going bad U: How do you know that? You just looked at the screen. Me: because when I worked on it 30 days ago I told you it was going bad and you would be back. U: Oh, how much to fix […]
U: when I send an email I get an error Me: what does the error say U: I don’t know. Can you come fix it Me: can I just remote in? It might be an easy fix U: no I want you here (arrives onsite) Me: it appears you changed the password & didn’t update […]
User: x program isn’t working. I get an error message then nothing. Me: what does the error say? User: I don’t know, can you just come fix it. Me: I need to know what the error says to see where I need to put you on the service board. can you take a picture next […]
C: My computer is doing this. Me: It sounds like your motherboard C: It’s only 2 yrs old (After diagnosis) Me: It’s your Motherboard C: How? M: We as humans are stupid and use our laptops while sitting in bed. We leave them running when we put them in our bags. No air circulation