K: can you remote in and help me put music on my iPod (Remote in and move music) K: can you do it again slower so I can do it Me: why didn’t you say that the first time? I don’t want it duplicate now, so wait until the next time. #ITLife #ITProblems #Apple #ITunes […]
C: I sent an email in on x date requesting service. Me: Did you get an automated response telling you we received it? C: No Me: Then we didn’t get it. How can I help you? C: I need a service call today at x time? Me: sure, who will be paying for services? C: […]
Me: x is wrong with your computer. Did we got the extended warranty for your machine? C: I’m not sure let me look it up. Yes we did get it. Me: Great, call and tell them this. C: they want you to take a picture of the service tag, and write on a pieced of […]
You demand that I am the only one to do your service calls then call 3 months later to go with someone else because I am too busy. SMH! S/N: I always offer to send someone that can come out within 24 hours or wait for me in x date. #ITLife #ITProblems #MyLife
User: why can’t I have two monitors? It’s not working. (Start looking at connections) Me: you have to plug the monitor in in order to have two monitors. User: oh. Is that what the cord is for? Me: yes #ITLife #ITProblems #Onsite