C: Hi! I need help connecting my computer up wireless-ly.
Me: Ok, sure thing. What operating system are you running on your computer?
(This is due to the fact that I need to know how to troubleshoot the machine over the phone
C: Wetware
Me: Sorry, did you say Netware? Like, Novell Netware?”
C: No, Wetware. I have a computer in my head; I’m a cyborg.
The guy said it with such absolute conviction and certainty that I didn’t laugh – I just got a little creeped out.
I just paused, took a deep breath, and said,
Me: Well, sir, I’m sorry, but unless that computer has Windows or Mac OS on it, I can’t provide support for it. You might want to go back to the people who installed it, since it sounds like a custom OS; they might be able to help you get it connected wireless-ly.”
C: Oh! I didn’t even think of that! Yeah, I’ll do that – they should be able to help me get it connected!
