It’s 5 years old I don’t need a new machine

C: computer won’t start I need help ASAP

Tech calls me with problems I tell him to recommend a new machine that the problems / time are going to cost more than a new machine.

Tech: Boss doesn’t want to hear that

1.25 hour later I send tech a message, Are you ready for me to send recommendations

T: Yea

boss approves new machine and requests tech comes out tomorrow to transfer data and install programs.