User: Hey, how do I screenshot my iPad and send it as an email?
Me: Oh, that’s really simple.
User: Great!
Me: Open a browser window on your iPad.
User: What? Why?
Me: Trust me, who’s IT here?
User: Okay…
Me: What site does it take you to?
User: Google.com
Me: Perfect, go ahead and type your question in there, you’ll get your answer immediately and without sarcasm.