User: My printer isn’t working.
Me: What printer?
User: Are you going to help me or not?
Me: *takes deep breath* Yes?
User: Then do it.
Me: Okay… What printer?
User: I don’t know there’s no sticker.
Me: Look on the printer, there’s a screen, it should…
User: I can’t, the power is out.
Me: Then there’s your problem.
User: But my laptop is working.
