During the end of the day, a user calls, a Point Of Sales was not closing, this system needs server connection to close so near all calls about this problem is a network cable that got disconnected.
SS = Store supervisor
Me: Can you check the screen for the disconnected sign on the bottom left?
SS: The is no disconnected sign
Me: Weird, let me check this (connect to server and try to ping the pos from the server, no luck)
Me: The POS is disconnected, can you check the network cable for me?
SS: (immediately) The cable is connected
Me: That is strange… (bangs some keys just to make a noise) i can’t find that POS, can you do me a favor and check what color the cable is so i know where to find that pos? (yeah as if we care about the color)
SS: just a moment… (noises, huffs and puffs for some 2-3 minutes while they remove the usual crap they put over the ever overheating POS)
(POS pops online)
SS: yeah the cable was disconnected
ME: all is fine now
