User: the PC in the area and the mini fridge aren’t getting power, but that they are both plugged in. I walk in and start following the cords. The computer and the fridge are in the same power strip, and that power strip is plugged into another power strip, which is in turn plugged right […]

Printer Problems

User calls to tell me their printer isn’t working, it wont turn on, they keep hitting the power button but nothing is happening. I go to check it out, the thing was just in sleep mode and not off. They were pressing the ink area release button….

Plug it in

C: It’s not powering on. I have tried everything. m: Did you try a different outlet? Different power cable? C: Listen, I have a degree in computer science and the problem is the computer. me: Have you pressed the power button? C: (silence as I hear the PC power on) I’m sorry.

Remoting in

Me: Ok, so I’ve sent the request over. Please click the “run” option when you see it. And I need to know if it says “retry” User: Sure no problem. -waits a minute or so- Me: Is the request coming through User: Oh yes I saw it but it says Retry. What do I do? […]