C: computer won’t start I need help ASAP Tech calls me with problems I tell him to recommend a new machine that the problems / time are going to cost more than a new machine. Tech: Boss doesn’t want to hear that 1.25 hour later I send tech a message, Are you ready for me […]
Owner: you have an admin password on all our machines Me: Yes and the password was emailed to you on x date Owner: Well I need it now because blah is making changes Me: I can resend the email but further communications will require a ticket Owner: ok two weeks later. Owner: I need that […]
C: I just got my computer back from Best Buy and all my stuff is missing. Can you fix it. Me: Sure *remotes in* Me: your computer is full of malware, what did they say they did to it? How long have you had it back and been using it? C: they wiped it and […]
C: I would like to learn how to move folders in outlook Me: describes and shows how to move then allows customer to move 6 folders. (leaves onsite) next day… C: I need you to show me how to move the folders Me: We went over that, youtube videos might help you better for FREE
C: It’s me again!???? Do you have any presentation music you could share with me? Me: I don’t do that kind of stuff… C: My computer didn’t come with any. Me: http://lmgtfy.com/?q=presentation+music+free Yes I actually sent her a link on how to search google