There was a gentleman that came in. He was seriously upset but also seemed a bit drunk. Can’t verify the veracity of inebriation but it appeared that way to me. He plopped his G4 tower (mac) on the counter, complete with keyboard, and proceed to yell that he couldn’t boot the thing to access his […]
C: Hi! I need help connecting my computer up wireless-ly. Me: Ok, sure thing. What operating system are you running on your computer? (This is due to the fact that I need to know how to troubleshoot the machine over the phone C: Wetware Me: Sorry, did you say Netware? Like, Novell Netware?” C: No, […]
Me: YES, how may I help you? C: Yeah, my cup holder is broken! Me: ….ah, I’m sorry, did you say your cupholder is broken? C: Yup Me: Your computer has a cupholder? What brand is that, computers don’t normally come with cupholders. C: Yeah – I push the button, and it pops out. It’s […]
Customer comes into the office C: My MacBook isn’t charging. After a quick diagnosis, it turns out she thought that the MagSafe connector was a FLAW and she doused the connector and port with superglue to “fix” it. Best part is when I told her how much is was going to be to fix it, […]
Ticket reads: I am unable to save a PDF document to my computer. (On-site requested) I figured it must be one of those forms that Adobe Reader won’t save after filling it out. I was wrong. It was a basic document she had scanned. I went to her desk and the document was open. See, […]