During the end of the day, a user calls, a Point Of Sales was not closing, this system needs server connection to close so near all calls about this problem is a network cable that got disconnected. SS = Store supervisor Me: Can you check the screen for the disconnected sign on the bottom left? […]
This really shouldn’t surprise you….. Me:Y.E.S. how may I help you? DosentListen: HELLO? At this point I believe maybe I have my mic muted, nope, so I repeat my opening again. DL: Yes, hello this is DL and I’m having issues with a training, it’s not loading and it says to check my pop up […]
Sometimes the end user makes me angry with their lack of understanding that maybe, if I’m asking about whether something works, maybe it’s because I’ve fixed it. C: Hey, we’re gonna move this printer sometime. ME: Sure, I’ll change the addressing to DHCP so it’ll stay on the network, and while you wait for the […]