So a ticket popped up in helpdesk today titled: “printer on 2nd floor not working”. Upon arriving onsite I see the guy that sent the ticket literally stabbing the printer with a kitchen knife, in every hole it could fit into. I politely asked him to stop with his murderous rampage. He looked at me […]
I received and email that says HELP, error message a piece of software. *No other information.* Me (Calling customer hoping she hasn’t exited the error dialog box) Hi C can you read the error message out to me: C: “The software you are opening requires a license. All available licenses are currently in use. Please […]
C: I can’t get any of my programs. me: Good morning. Have you restarted your machine? (She never logs out, just locks her screen. After a nuclear war, cockroaches and her login will still be here.) C: OK. I will restart. (20 seconds later, not having gone offline) OK. It still didn’t work. Please help […]