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I get a call from an employee requesting “help” merging spreadsheets in excel. Me: Are you getting an error? User: No. Me: How can I help you? User: Can you log into my computer and show me how to do it? Me: We’re a break-fix solution, we’re not excel experts. Unfortunately, we have no bandwidth […]
User: The firewall is blocking us from accessing this website… (*Proceeds to tell me a 15 minute story about why they need to access the site*).. we need the site unblocked. Me: That’s a lot of really great information; always helpful… what’s the full URL that’s blocked? User: 3xw.websitethatsnotbocked(dot)com Me: I’ve successfully accessed the site, […]
Three Options for Business Grade Machines: Chevy, GMC & Cadillac When it comes to selecting business-grade machines, I often recommend sticking with desktops over laptops. However, I understand that laptops may be necessary in some cases. For those moments, I’ve used Amazon to streamline the shopping process, as most people already have Amazon.com accounts. Please […]