Owner: you have an admin password on all our machines Me: Yes and the password was emailed to you on x date Owner: Well I need it now because blah is making changes Me: I can resend the email but further communications will require a ticket Owner: ok two weeks later. Owner: I need that […]
C: I just got my computer back from Best Buy and all my stuff is missing. Can you fix it. Me: Sure *remotes in* Me: your computer is full of malware, what did they say they did to it? How long have you had it back and been using it? C: they wiped it and […]
C: I would like to learn how to move folders in outlook Me: describes and shows how to move then allows customer to move 6 folders. (leaves onsite) next day… C: I need you to show me how to move the folders Me: We went over that, youtube videos might help you better for FREE
C: It’s me again!???? Do you have any presentation music you could share with me? Me: I don’t do that kind of stuff… C: My computer didn’t come with any. Me: http://lmgtfy.com/?q=presentation+music+free Yes I actually sent her a link on how to search google
C: Yeah, can you fix this thing over here? Me: Um, I don’t see the mouse moving, I don’t know what your talking about. My forehead rests on the desk as I realize what just happened Me: you’re pointing your finger at the screen right now aren’t you. C: Oops <chuckle> sorry Honey.