User: I’m not able to send company email from my iPhone. Me: Are you seeing any errors? User: Let me give you some background – *proceeds to tell a 3 minute story*. Me: That’s great, thank you. Now, are you seeing any errors? User: Well, I see that it says incorrect password. Me: That’s probably […]
An employee calls for a password change because it’s about to expire. Me: Are you on a company computer? User: No. Me: go to URL and login there to change your password. User: That site never works for me, can you just change the password. Me: Let’s get that site working so you don’t have […]
I get a call from an employee requesting “help” merging spreadsheets in excel. Me: Are you getting an error? User: No. Me: How can I help you? User: Can you log into my computer and show me how to do it? Me: We’re a break-fix solution, we’re not excel experts. Unfortunately, we have no bandwidth […]
To the gentleman in the POS white sedan with temp tags. You were the guy with the unruly beard, long hair and a hat that flipped us off. Yes my son hesitated when pulling out into traffic and didn’t gauge your excessive speeding into the equation. Yes he was wrong for hesitating, but your speeding […]