C: I don’t like the cloud I want my photos on my computer T: I recommend you have a couple back ups 2 years later C: my computer crashed and I need my photos Where’s your back up C: I don’t have one $1500 later all photos are returned T: in recommend you have a […]
I need to request service at X for Y Me: ok, I would be happy to do so, however you are not on the approved list to request service. I need to speak with A or have an email sent to me from them C: That’s crap Me: If you are wanting to pay for […]
Customer buys new computer and asks me to set old computer to factory settings to give to kids. Me: I don’t recommend this. I will spend 8 hours doing what you ask but the kids won’t be able to use it for what you are wanting C: oh it will be fine 8 hours later. […]
C: my computer won’t turn on Tech: do you see light or hear fans? is it plugged in? C: yes Tech: do you need the data off of it C: I need it to work that’s why I called Tech: then bring it in so we can test it C: I don’t have time T: […]
Saturday starting at 4PM (not open for business), I get home from spending time with my kids. Customer: left 2 back to back messages, 4 text messages, three emails…. LOL She can’t get on FB and her world is ending. I respond to her via text and email at 8:30PM