C: Dude! I’m working on my term paper! I need to get this finished or I’ll flunk my class!” After .5 hours of troubleshooting we find that the customer hasn’t paid their internet bill in over three months and they were blaming us because they couldn’t get on to the internet without hot-spotting to their […]
I watched a fellow IT person use Bing to find Google to do a search. Me: Dude, what are you doing? Tech: searching blah on google Me: NO you used BING to search for google instead of going to the address bar and typing google.com. I am face palming myself watching you.
C: My monitor isn’t working Me: Please plug in the monitor to the wall as the cleaning people had accidentally pulled it out. C: it is not in her job description to plug things in. Me: No problem I will be there in 1 hour. (I had to drive over 40 miles to plug the […]
There was a gentleman that came in. He was seriously upset but also seemed a bit drunk. Can’t verify the veracity of inebriation but it appeared that way to me. He plopped his G4 tower (mac) on the counter, complete with keyboard, and proceed to yell that he couldn’t boot the thing to access his […]
C: Hi! I need help connecting my computer up wireless-ly. Me: Ok, sure thing. What operating system are you running on your computer? (This is due to the fact that I need to know how to troubleshoot the machine over the phone C: Wetware Me: Sorry, did you say Netware? Like, Novell Netware?” C: No, […]