C: hey I know it’s late but can you help me with x
T: absolutely, our after hour rate is y
C: oh this can wait till Monday morning
T: first available appointment is Tuesday afternoon
C: I’ll take it
C: hey I know it’s late but can you help me with x
T: absolutely, our after hour rate is y
C: oh this can wait till Monday morning
T: first available appointment is Tuesday afternoon
C: I’ll take it