Me: x is wrong with your computer. Did we got the extended warranty for your machine?
C: I’m not sure let me look it up. Yes we did get it.
Me: Great, call and tell them this.
C: they want you to take a picture of the service tag, and write on a pieced of paper the ticket number and contact name next to it
Me: they don’t need that are you sure you called them?
U: Yes, it was on Google. The number is blah blah blah
That’s not their number, you didn’t call X
