Me: Hi there, X referred me to you stating that you had some IT questions.
C: yes I have one question. My server is almost to capacity, but I don’t think that I have that much data.
Me: May I either remote in or schedule and on-site with you to take a through look?
C: Sure
C allowed us to do a quick diagnostic. Sure enough, someone had hacked into their system and was using it to spam pornography. We helped move him to a more stable platform.