CD / DVD Drive

C: I need to install x program from this disc
Tech: your computer doesn’t have an optical drive
C: I don’t know what that is, I need this installed
Tech: you don’t have anywhere to stick the disc. You need an external hard drive or download the software
C: you figure it out, this is what I pay you for
Tech: I will be happy to go to a big boxed company and get one for you.
C: Do whatever I need it installed.
Tech: before I go didn’t you have to create and online account with them in order to activate this?
C: yes.
Tech: Great what is that information?
C: I don’t know
Tech: even if I leave and get the drive you will need to know that information
C: I really just need you to install it
Tech: Please sign this form stating you acknowledge that once we install it for you, we can’t guarantee it works.
C: fine whatever, install it. (signs form)
*installs software from disc after buying optical drive*
Tech: here you go, the software is installed
C: But I can’t use it
Tech: I told you that before I installed it, since you can’t remember the information you used to activate it, you need to call the company and have them activate it.
C: No you call them.
Tech: sure. (still clocked in)